24 Hours / 7 Days a week / 365 Days a year

We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

  • You have no heating
  • You have no hot water
  • You have no electric
  • You’re unable to cook
  • You have a gas leak
  • You have an oil leak
  • Your carbon monoxide alarm is sounding

CUSTOMER FEEDBACK

“Thank you Blue Flame for a fantastic response this morning. Rang first thing this morning and Richard responded and John appeared at 9.00am. All working by 10:30am. Brilliant service once again, Thank you.” Mr W, Carnkie

AT BLUE FLAME WE DO..

  • Fixed price call outs
  • Clear, honest, no obligation estimates
  • A dedicated Cornish call centre
  • 24/7, 365 days a year call outs
  • We have fully stocked vans
  • We have a full stocked warehouse
  • We do express ordering
  • We do emergency installations
  • Support 12,000 customers across Cornwall

SIMPLE PRICING

Cornwall Call Centre open 24/7, 365 days a year

How much does it cost?

  • From £49.61 for the first 30 minutes for heating related breakdowns
  • From £49.61 for the first 60 minutes for electrical or plumbing related breakdowns
  • Service plans from £1.50 per month

Talk to our team in Penryn FREE on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way.

  • Phone our Penryn call Centre FREE on 0800 074 9132 24/7, 365 days a year with your emergency
  • You will be advised of the engineer’s attendance
  • When the engineer is on their way you will receive a text
  • Our qualified engineer will assess the problem and keep you updated at all times
  • The engineer will either complete the job, or if it’s a bigger issue, will outline the next steps and provide a clear estimate
  • Once the job is completed you will receive your engineer’s report via email

If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered, as well as guarantee future discounts, then find out more about our servicing plans here.

Frequently Asked Questions

We aim to work on a first come first served basis. Our expert team will assess your call and needs and will prioritise accordingly. We will also advise you on what to do if immediate action needs to be carried out before an engineer arrives

Your safety is important to us. If the fault is beyond repair, or dangerous, your engineer will shut the system down.

They will keep you up-to-date during the visit and will provide you with a range of options to get you up and running again. We also offer finance and will provide you with a no obligation quote.

All our parts and our time are guaranteed to ensure you enjoy value for money from our service.

All our responsive repair team specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We also have a team of female responsive repair team engineers.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.