24 Hours / 7 Days a week / 365 Days a year

We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

We Do commercial electrical emergency call-outs from £47.25 for catering, heating, laundries, renewables and air conditioning. 24/7, 365 help on 0800 074 9132
  • Your electrics are unsafe
  • Your electric shower is broken
  • Your electric has tripped off
  • Your outside lights are faulty
  • Your immersion heater is faulty meaning no hot water
  • Your night storage heaters are faulty meaning no heat
  • Your solar PV is not working

With 14 electrical engineers on our Electrical Responsive Repair Team we are able to repair your electrics so you can focus on what’s important in life.


“Wonderful service from Jeff, Poppy & John who fixed our recently fitted faulty shower. No bath so desperately need the shower. A big thank you and almost forgot the plumber who we did not have his name.”  Richard & Maggie via Facebook


  • Fixed price call outs
  • Clear, honest, no obligation estimates
  • Advice for insurance claims
  • A dedicated Cornish call centre
  • 24/7, 365 days a year call outs
  • Team of 14 fully qualified electrical engineers
  • Support 12,000 customers across Cornwall
  • Ensure all engineers are fully certified
  • Covered Cornwall Service Plan from £1.68 per month


Cornwall Call Centre open 24/7, 365 days a year

How much does it cost?

  • £92.00 for a call-out to a breakdown – inclusive of the first hour labour & VAT
  • Call out charge discounts for service plan holders
  • Service plans from £1.68 per month

Talk to our team in Penryn on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way.

  • You discover an electrical fault
  • Phone our Penryn call centre on 01326 378122 –  24/7, 365 days a year to report your emergency
  • We will book an engineer’s appointment
  • The engineer will text when they are on their way to fix the problem
  • The engineer will be able to assess the job and either fix it, or advise you of additional work that is needed

If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered, as well as guarantee future discounts, then find out more about our servicing plans here.

Frequently Asked Questions

There are some simple actions you can take, such as resetting the electrics or the trip switch, but please do be careful.
Here’s our video on actions you can take in an emergency.

Was it the TV or were you boiling the kettle? If you can let us know in advance, it gives us extra information in advance so we know what to look for when we arrive.

It could be your neighbourhood has experienced a power cut. Look out the window or check with your neighbours. Do you have a key meter? If so, do you have any credit on it?

In the first instance it is worth calling Western Power on 0800 6783105 or 105.

All our responsive repair team specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We also have a team of female responsive repair team engineers.

We provide a one year, no quibble guarantee on all installations.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.