REPAIRS AND BREAKDOWNS
We Do fixed price call-outs from £47.25 inc VAT
We Do clear, honest, no obligation pricing
We Do service appointments from 8am – 8pm everyday
“Wonderful service from Jeff, Poppy & John who fixed our recently fitted faulty shower. No bath so desperately need the shower. A big thank you and almost forgot the plumber who we did not have his name.”
Richard & Maggie
Cornwall Call Centre open 24/7, 365 days a year
Talk to our team in Penryn FREE on
Call 0800 074 9132
and book an appointment
We Do simple processes so you know what will happen every step of the way.
If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered and guarantee future discounts then find out more about our servicing plans here.
The first 30 minutes for heating breakdown, or first 60 minutes for electrical or plumbing breakdowns is chargeable at the fixed rate. These prices differ dependent if you hold a service plan with us and which plan you are on.
If the engineer visit extends over this time or we need to make a return visit, we then charge for each 15 minute increment, if necessary.
Your engineer and our admin team will keep you informed of costs and the time to fix the problem.
Your safety is important to us. If the fault is beyond repair, or dangerous, your engineer will shut the system down.
They will keep you up-to-date during the visit and will provide you with a range of options to get you up and running again. We also offer finance and will provide you with a no obligation quote.
All our parts and our time are guaranteed for 12 months to ensure you enjoy value for money from our service.
No. There could be a number of reasons why a boiler continues to breakdown. We aim to fix first time and will keep you up-to-date with the suggested next steps and costs.
All our responsive repair team specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.
We also have a team of female responsive repair team engineers.
We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers
We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.