24 Hours / 7 Days a week / 365 Days a year

Expert emergency support for air source heat pumps, ground source heat pumps, biomass boilers, solar PV and solar thermal. Call 0800 074 9132 24/7, 365 for help
  • You want a system that is reliable and works for you
  • You want a system that provides heat and hot water 
  • You want to know what the installation will cost without any hidden surprises
  • You want one company to carry out the design, supply, installation and drilling
  • You want underfloor heating and radiators with your renewable system
  • You want a company to provide you with impartial advice about what system will best suit you
  • You want to know your system is guaranteed
  • You want someone to answer the phone 24/7, 365 days a year
  • You want to speak to a dedicated team in Cornwall

CUSTOMER FEEDBACK

“Just to let you know that we received a first class professional service form your boiler installer and electricians…kept work area clean when finished, polite efficient. What more can I say, many thanks” Mr J, Falmouth

AT BLUE FLAME WE DO..

  • Clear, honest, no obligation pricing
  • Project start in 5 days (where possible)
  • A team of 10 fully qualified renewable installers
  • Manufacturers warranty
  • 12 months installation guarantee
  • 24/7, 365 days a year call-outs
  • A dedicated Cornish call centre 
  • Takes care of building regulations
  • Support with RHI and FIT applications

SIMPLE PRICING

Cornwall Call Centre open 24/7, 365 days a year

How much does it cost?

  • We will provide you with a bespoke price based on your individual needs

Talk to our team in Penryn FREE on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way.

  • You decide you want to benefit from a ground source heat pump 
  • Phone our Penryn call centre FREE on 0800 074 9132 24/7, 365 days a year to book your appointment
  • One of our dedicated surveyors will carry out a site survey, discuss the best product options for you and provide a formal quote
  • Installation
  • Generate income, reduce costs and gain planning for your new development

Frequently Asked Questions

Ground source heat pumps extract energy from the ground and convert it to a usable heat using a refrigerant cycle to give you a 300-400% efficient boiler. A ground loop is installed and a water / anti-freezer mix is circulated. As the liquid moves underground it is warmed before being transferred to your heating and hot water system via the heat pump.

 

Yes. As these appliances are powered by electricity you may notice an increase in your usual electricity bill. However, you will no longer be paying for other fuel types (Gas, Oil for example) and will therefore still make considerable savings from your annual fuel bills.

Yes. The ground temperature will remain constant all year. 

Our team can help with your application for RHI payments. We will provide you with all the information required including technical documents. You will be required to complete an online form and once approved your RHI payments will be made quarterly and paid directly into your bank account.

Our aim is to cause minimal disruption to you. During the initial site survey, your engineer will be able to outline what work is required to provide you with the heating solution you want.

Your engineer will guide you through the new system during the final handover, so that you know exactly what to do.

We provide a one year, no quibble guarantee on all installations. You will also benefit from the manufactures warranties.

Our renewables installation team are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers.

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.