• You want to be compliant
  • You want to avoid prosecution
  • You want to ensure you can let your properties
  • You want to replace your out of date alarms
  • You want to know that an engineer appointment is booked

CUSTOMER FEEDBACK

“Hard working, honest and incredibly helpful staff.” Smarty Martine Paynter via Facebook

AT BLUE FLAME WE DO..

  • A compliance package to meet your needs
  • Same day call-outs with a service plan
  • Replacement of non-compliant equipment
  • Clear, honest, no obligation pricing
  • 24/7, 365 days a year call-outs
  • A dedicated call centre in Penryn
  • 40 engineers
  • Support 12,000 customers across Cornwall
  • Fully certified engineers

SIMPLE PRICING

24/7, 365 Call Centre

How much does it cost?

  • Bespoke fixed pricing based on your equipment

Talk to our team in Penryn FREE on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way

  • Phone our Penryn call centre FREE on 0800 074 9132 24/7, 365 days a year.
  • One of our team will make an appointment while on the phone to you
  • Your surveyor will carry out a site inspection and discuss options
  • One of the admin team at our Penryn call centre will call to confirm your fixed price
  • Appointment booked for testing and certification
  • You’re compliant

Frequently Asked Questions

If you want to let your property / properties then you have an obligation to be compliant. This ensures that you and your tenants are protected. According to the Health and Safety Executive every year about 14 people die from carbon monoxide poisoning caused by gas appliances and flues, which have not been properly installed or maintained. Many others also suffer ill health.

According to the Health and Safety Executive, with gas appliances you are required to:

Ensure gas fittings and flues are maintained in a safe condition. Gas appliances should be serviced in accordance with the manufacturer’s instructions. If these are not available it is recommended that they are serviced annually unless advised otherwise by a Gas Safe registered engineer;

Ensure an annual safety check is carried out on each gas appliance/flue. Before any new lease starts, you must make sure that these checks have been carried out within one year before the start of the lease date, unless the appliances in the property have been installed for less than 12 months, in which case they should be checked within 12 months of their installation date;

Have all installation, maintenance and safety checks carried out by a Gas Safe registered engineer;

Keep a record of each safety check for at least two years;

Issue a copy of the latest safety check record to existing tenants within 28 days of the check being completed, or to any new tenant before they move in (in certain cases there is an option to display the record).

If you are non-compliant and do not maintain your gas equipment, then it may result in loss of life. You risk being prosecuted, which could lead to imprisonment or a fine of up to £20 000, or both, for each offence. If the case is then referred to the Crown Court the maximum penalty may be imprisonment, or an unlimited fine, or both.

Your qualified engineer will assess your property / properties and discuss with you how many smoke alarms and carbon monoxide detectors you need.

All our responsive repair team specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We also have a team of female responsive repair team engineers.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers

We have over 100 staff based in Penryn. With 24 Responsive Team engineers we are ideally placed to support clients across Cornwall.