There are some simple actions you can take, such as resetting the electrics or the trip switch, but please do be careful.

Here’s our video on actions you can take in an emergency.

Was it the TV or were you boiling the kettle? If you can let us know in advance, it gives us extra information in advance so we know what to look for when we arrive.

It could be your neighbourhood has experienced a power cut. Look out the window or check with your neighbours. Do you have a key meter? If so, do you have any credit on it?  In the first instance it is worth calling Western Power on 0800 6783105 or 105.

With Covered Cornwall you can ensure all your heating, electrics and plumbing are all covered.

We will provide you with hassle-free support to ensure your properties are compliant and that all systems are working.

We will act as a key holder to ensure access to the properties and we’re also happy to liaise directly with your tenants to make appointments.

We will send you service reminders and electronic updates, as well as all job details via email.

All our responsive repair team specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.  We also have a team of female responsive repair team engineers.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers.

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.