• You want a CP12 certificate to ensure you can let your property
  • You want one company to do all the work
  • Your tenants have no heat
  • Your tenants have no hot water
  • You want to avoid lose of income
  • You want happy tenants
  • You want someone to deal directly with your tenants
  • You want to replace your inefficient, or non-condensing, boiler
  • You want someone who will answer the phone 24/7, 365 days a year
  • You want to know your system is guaranteed
  • You want to speak to a dedicated team in Cornwall


“@BlueFlameHeat Wonderful service, excellent staff! Thank you for a painless boiler installation” Sally Carter, Via Twitter


  • Clear, honest, no obligation pricing
  • 10 year warranties
  • 1 year guarantee on parts and labour
  • Worcester boilers voted Best Buy for 6 years running
  • Service plans to help you keep your system running
  • Full heating systems
  • Design, specification, installation and maintenance
  • 24/7, 365 days a year call-outs
  • Support 12,000 customers across Cornwall
  • A dedicated Cornish call centre


24/7, 365 Call Centre

How much does it cost?

  • We Do fixed prices after initial site survey

Talk to our team in Penryn on
01326 378122

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way.

  • You need a new heating system
  • Phone our Penryn call centre on 01326 378122 24/7, 365 days a year to book your appointment
  • One of our dedicated surveyors will carry out a site survey, discuss the best product options for you and provide a formal quote
  • Installation within 1.5 days (for emergencies, otherwise we will arrange a convenient appointment)
  • You now have heat and hot water!


If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered and guarantee future discounts then find out more about our servicing plans here.

Frequently Asked Questions

It’s your choice, however, if you are busy, then we are happy to deal directly with the tenants or visit the property when it is empty.

Our aim is to cause minimal disruption to you. During the initial site survey, your engineer will be able to outline what work is required to provide you with the heating solution you want.

Yes, it is a legal requirement, under the Gas Safety (Installation and Use) Regulations 1998, to get a Gas Safety Certificate every 12 months. This must be carried out by a Gas Safe Registered engineer and cover pipe work, gas appliances (e.g. boiler) and flues installed at the property.

If an agent manages your property it is important that your contract states who is responsible for the gas maintenance work. You must also keep copies of the paperwork, as well as a record of the safety inspections for two years. Tenants must also be given a copy within 28 days of inspection.

Your engineer will guide you through the new system during the final handover, so that you know exactly what to do.

Your surveyor will discuss the options suitable for your property and will advise you on what sort of boiler would work best. Most often you will either have a Combination (Combi) or Regular Boiler installed.

Combi Boilers – These boilers produce heating and hot water instantly on demand. You will not have a hot water cylinder with a combi boiler.

Regular Boilers – Heating is produced on demand but hot water is produced when the programmer tells the boiler to. This hot water is then stored in a hot water cylinder until required.

Yes, we are happy to contact tenants direct. We are also happy to act as a key holder to save you time.

All our responsive repair team specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We also have a team of female responsive repair team engineers.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.