• Your tenant has no heat
  • Your tenant has no hot water
  • Your property is off-grid
  • You want someone who will answer the phone 24/7, 365 days a year
  • You want to know your system is guaranteed
  • You want to speak to a dedicated team in Cornwall


“I was very impressed with the service from the Blue Flame Engineer when he came to service my boiler. He was very thorough, efficient and courteous. I will be passing your details onto others.” Mr P, Lostwithiel


  • Clear, honest, no obligation pricing
  • 1 year guarantee on parts and labour
  • Manufacturer warranties
  • Service plans to help you keep your system running
  • Design and specification
  • 24/7, 365 days a year call-outs
  • Support 12,000 customers across Cornwall
  • A dedicated Cornish call centre


24/7, 365 Call Centre

How much does it cost?

  • Bespoke, fixed price quotes for installations

Talk to our team in Penryn on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way.

  • You need a new system
  • Phone our Penryn call centre on¬†01326 378122 24/7, 365 days a year to book your appointment
  • One of our dedicated surveyors will carry out a site survey, discuss the best product options for you and provide a formal quote
  • Installation within 1.5 days (for emergencies, otherwise we will arrange a convenient appointment)
  • You now have heat and hot water!


If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered and guarantee future discounts then find out more about our servicing plans here.

Frequently Asked Questions

No, you will need to contact the fuel supplier (e.g. British Gas or Southern Electric) if there is an issue with the meter.

Night storage heaters, ceramic heaters, electrical underfloor heating and immersion tanks for hot water systems.

No, however, we may contact Western Power on your behalf to check that your property is suitable.

Yes, we can install and repair these types of appliance. We can also talk to you about alternative forms of heating that can help you save money.

All our responsive repair team specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We also have a team of female responsive repair team engineers.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.