24 Hours / 7 Days a week / 365 Days a year

*We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

We Do appliance installations for property management, hospitality and leisure, factories, restaurants, public services, education and care homes. Call 0800 074 9132 for 24/7 help.
  • You want to ensure older, vulnerable residents are cared for
  • You want to know that an engineer is available 24/7
  • You have no hot water
  • You have no heating
  • You are unable to cook
  • You want to be Legionella compliant
  • You want to improve efficiency and reduce costs


“Blue Flame were very responsive with our initial request and ensured us that they would send their team along to diagnose and fix the problem.  The office and repair team kept us fully informed of procedures and were both efficient and very professional.” – Local Care Home Manager


  • 24/7, 365 days a year call-outs
  • Guaranteed response for service plan holders
  • Fixed price call-outs
  • Specialist commercial team
  • Installation, service and repairs
  • Create an asset register to ensure all your equipment is covered
  • Full stocked warehouse and vehicles
  • Express ordering for replacement parts
  • Clear, honest, no obligation pricing
  • A dedicated Cornish call centre
  • Support a variety of businesses across Cornwall
  • Fully certified engineers
  • Provide product training and develop staff procedures


24/7, 365 Call Centre

How much does it cost?

  • We Do call-outs for £183.00 inclusive of first hour labour & VAT
  • We Do bespoke fixed pricing on installation, as well as service contracts with ongoing maintenance programmes

Talk to our team in Penryn on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way

  • Identify need or spot a fault
  • Phone our Penryn call centre on 01326 378122-  24/7, 365 days a year.
  • One of our team will make an appointment while on the phone to you
  • When the engineer is on their way you will receive a text
  • Our qualified engineer or technical surveyor will assess your needs and discuss a plan of action with you
  • The engineer will either complete the job if necessary, or a specific maintenance plan will be developed
  • Your business is covered


If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered and guarantee future discounts then find out more about our servicing plans here.

Frequently Asked Questions

If you have one a service plan we can be with you within 24 hours. If it’s an emergency, then we will aim to be with you as soon as possible.

You will be kept up-to-date with timings.

Your safety is important to us. If the fault is beyond repair, or dangerous, your engineer will shut the system down.

They will keep you up-to-date during the visit and will provide you with a range of options to get you up and running again. We will provide you with a no obligation quote.

Being covered ensures continuation of your manufacturer’s warranty. It also ensures safety as regular servicing will be able to highlight any faults. This can also help you to remain compliant, open for business and help to prolong the life and efficiency of your equipment.

Blue Flame has a team of engineers who can support with heating, gas, electrical, plumbing, solid fuel and renewables.

All our parts and our time are guaranteed for 12 months as standard to ensure you enjoy value for money from our service.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.