SERVICING AND COVER
We Do bespoke service plans to suit your business
We Do 24 hour call-outs, 365 days a year if you have a service plan
We Do call-outs from £47.25
We Do appointments from 8am- 8pm everyday
- You want to ensure your equipment is up to the job
- You want to keep your business open
- You want to know how much servicing and repairs will cost
- You want to know that an engineer is available to fix your problem
- You want to be compliant
CUSTOMER FEEDBACK
“I had a service on my boiler today. They sent a text to remind me the day before telling me it would be between 8 & 12 and also one on the day to say he would be arriving soon. The young guy that came was really polite, friendly and helpful. Excellent service all round. Would definitely recommend to friends and family.” PaulNiki Dunstan – Facebook 5* Review
At Blue Flame we do…
- Clear, honest, no obligation pricing
- 24/7, 365 days a year call-outs
- A dedicated Cornish call centre
- Support a variety of businesses across Cornwall
- Help achieve compliance
- Create asset registers
- Agreed call-out rates
Commercial Servicing and Cover Plans
Guarantee a call-out within 24 hours to keep your business running.
Covered Cornwall for Business
- Commercial Heating, Electrical & Plumbing Cover
- Guaranteed call-outs within 24 hours
- 5% Labour & Parts Discount
From £3.00 per month
From £36.00 annually
Standard Cover for Business
- Annual Service to covered appliances
- Guaranteed call-outs within 24 hours
- 10% Labour & Parts Discount
From £14.33 per month
From £171.96 annually
What Happens Next?
We Do simple processes so you know what will happen every step of the way.
- Decide you want a service plan to ensure your equipment is maintained
- Phone our Penryn call centre FREE on 0800 074 9132 24/7, 365 days a year.
- Book a surveyor visit to create an asset register and discuss care level
- We will provide you with a bespoke quote
- You’re covered
- Service booked (if covered in your contract)
Frequently Asked Questions
Once you have contacted Blue Flame for free on 0800 074 9132, our surveyor will visit your site and create an asset plan.
The asset plan will allow us to plan a service schedule and ensure that the relevant parts, if available, are in place.
Our qualified commercial engineers are able to support your business with plumbing and electrical expertise.
We cover a wide range of sectors including: property management, hospitality and leisure, factories, restaurants, public services, education and care homes, as well as supporting landlords (private and letting agents).
Our recommendation for achieving best practice is to generate line drawings, test procedures, electrical condition report (ECR), gas compliance and Legionella testing.
We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers
We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.
The cost of any parts required for the initial visit unless quoted for in the service plan.
Removing sludge or hard-water scale from the appliance or system (We do offer a Power Flush service) unless quoted for in the service plan.
Replacing your appliance if it is not repairable, old and/or genuine parts are no longer available
The full cost of labour and parts for each repair carried out to appliances and systems not covered by your agreement
Any work to the associated hot and cold pipe work
Resetting controls (e.g. thermostats and programmers) following changes due to winter and summer times
Removing asbestos associated with repairing the appliance or system. When you have had any asbestos removed, you must give us a clean-air certificate before we can do any further work at your property. By law, the person who removes the asbestos must give you a clean-air certificate.
Repairing any damage or redecoration, caused by our work unless we, or our agents, have been proven to be negligent.
General exclusions: design or existing faults, third-party or accidental damage, consequential loss and normal insured risks.