24 Hours / 7 Days a week / 365 Days a year

*We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

  • Your appliance is broken
  • You have no heat
  • You have no hot water
  • You are unable to run your business
  • You are worried about poor customer reviews
  • You want to avoid losing money


“I was very impressed with the service from the Blue Flame Engineer when he came to service my boiler. He was very thorough, efficient and courteous. I will be passing your details onto others.” Mr P, Lostwithiel


  • Fixed price call-outs
  • Clear, honest, no obligation pricing
  • 24/7, 365 days a year call-outs
  • A dedicated Cornish call centre
  • Specialist commercial team
  • We have fully stocked vans
  • We have a fully stocked warehouse
  • We Do express ordering
  • We Do emergency installations
  • Support a variety of businesses across Cornwall
  • Fully certified engineers


24/7, 365 Call Centre

How much does it cost?

  • We Do call-outs for £183.00 inclusive of first hour labour & VAT
  • Service plans from £16.90 per month

Talk to our team in Penryn  on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way

  • Phone our Penryn call centre on 01326 378122 – 24/7, 365 days a year to report your fault
  • We will book an engineer’s appointment
  • The engineer will text when they are on their way to fix the problem
  • The engineer will be able to assess the job and either fix it, or advise you of additional work that is needed

If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered, as well as guarantee future discounts, then find out more about our servicing plans here.

Frequently Asked Questions

We cover most appliances other than white goods – fridges, freezers, washing machines, microwaves and dishwashers. We are also unable to repair and service gas supplies on boats.

It depends on what the appliance is, but if it is one that you rely on to provide heating, hot water and for cooking, then it is always worth having them serviced on a regular basis.

All of our team are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We provide a one year, no quibble guarantee on our labour and parts.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers..

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.