Heat pumps are a great way to reduce running costs, help you pass building regulations so your project gets the green light, cuts out the need for fuel deliveries and gives you the opportunity to generate income from the Renewable Heat Incentive (RHI).
But not all MCS (Microgeneration Certification Scheme) accredited installers are the same. Our renewables expert, Dan Smith, examines what to look for from your installer when thinking of getting heat pumps.
Who is designing your heating system?
Some manufactures will create a design for the installer but this could lead to potential conflict if there is a problem after install.
Heat pump design is site specific so a site visit will be required. If the manufacturer is not based locally and unable to visit the site, then they will need to make assumptions to complete a design.
If this is the case, it’s important to ask who will take responsibility if there is a problem.
Are your radiators up to the job?
Heat pumps work at a lower temperature than fossil fuel boilers, which means that existing radiators may not be big enough to keep rooms warm.
If this hasn’t been mentioned by the installer, be careful.
Who will be carrying out the installation?
A lot of companies selling heat pumps will subcontract the work to other installers. If this is the case with your project, it is important to find out who will take responsibility if there is a problem.
Does the installer have the capability to project manage their job?
When installing a heat pump it is highly likely that other work going on in the property. If there are a number of trades on site, the work will need to be coordinated to ensure everything runs smoothly. Make sure your installer has the capacity to project manage their job, as well as liaise with others on site.
Are you getting the right heat pump for your needs?
Heat pumps work at their best when they are sized correctly for the property. There are a number of different heat pump manufactures available and if an installer is tied to a single manufacturer, they may not be able to give you the best solution.
What about servicing?
In order to keep the heat pump working at its best and to secure any RHI payments, you will need to have your heat pump serviced. Choosing an installer that is able to offer a full service package, as well as ensuring the installation is right first time, will ensure this happens.