24 Hours / 7 Days a week / 365 Days a year

We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

Broken electrical appliances can stop your business running. Call Blue Flame 24/7, 365 on 0800 074 9132 for emergency support to avoid losing money.
  • Your appliance isn’t working
  • You have no heat
  • You have no water
  • You are unable to cook
  • You and your family are unable to have a bath



I needed A gas Rayburn Engineer. Appointment booked for next day Price quoted and time schedule. How lovely to get an engineer who had years of service and knew what he was dealing with. Was kept informed of time to expect him and was called to confirm he was on the way. Fault rectified . Working perfectly Proper Job !!!! Thank you again. Have your number firmly stuck on Rayburn for future service .. 5* …….  Rosalind Tolmie Via Facebook Post


  • AGA repairs
  • Rayburn solid fuel boiler repairs
  • Electric shower repairs
  • Water heater repairs
  • Cooker and hob repairs
  • Woodburner and open fire repairs
  • Chimney repairs and cleaning
  • Night storage heater repairs
  • Gas tumble dryer repairs
  • LPG tank repairs
  • Oil tank repairs
  • 24/7, 365 days a year call-outs
  • A dedicated Cornish call centre 
  • Responsive Repair Team with 24 engineers
  • Fixed price call-outs
  • Clear, honest, no obligation pricing
  • Support 12,000 customers across Cornwall
  • Fully certified engineers


Cornwall Call Centre open 24/7, 365 days a year

How much does it cost?

  • £92.00 for a call-out to a breakdown – inclusive of the first hour labour & VAT
  • Call out charge discounts for service plan holders
  • Service plans from £1.68 per month

Talk to our team in Penryn on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way.

  • Phone our Penryn call centre on 01326 378122 –  24/7, 365 days a year to report your fault
  • We will book an engineer’s appointment
  • The engineer will text when they are on their way to fix the problem
  • The engineer will be able to assess the job and either fix it, or advise you of additional work that is needed

If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered, as well as guarantee future discounts, then find out more about our servicing plans here.

Frequently Asked Questions

We cover most household appliances other than white goods – fridges, freezers, washing machines, microwaves and dishwashers. We are also unable to repair and service gas supplies on boats.

It depends on what the appliance is, but if it is one that you rely on to provide heating, hot water and for cooking, then it is always worth having them serviced on a regular basis.

All our responsive repair team specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We also have a team of female responsive repair team engineers.

All our parts and our time are guaranteed to ensure you enjoy value for money from our service.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers

We have over 100 staff based throughout Cornwall.  We are ideally placed to support clients across the county.