24 Hours / 7 Days a week / 365 Days a year

We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

Stop that leak or fix faulty plumbing quickly with Blue Flame's 24/7 call-outs. Call 0800 0749132 now to keep your business running and prevent damage.
  • You have a water leak
  • You are worried about damage to your property from a leak
  • You want happy tenants who will pay rent
  • You want someone to fix the problem quickly
  • You want to avoid losing money


“@BlueFlameHeat certainly helped us out over the new year, brilliant service helpful team would highly recommend them ?”
Teresa, Via Twitter


  • 24/7, 365 days a year call-outs
  • A dedicated Cornish call centre 
  • Fixed price call-outs
  • Advice for insurance claims
  • Help with wet vax and dehumidifiers
  • Clear, honest, no obligation pricing
  • Support 12,000 customers across Cornwall
  • Fully certified engineers
  • We can deal directly with your tenants
  • We can act as keyholders to access the property and fix the issue if you are busy
  • Cover Cornwall from £1.64 per month for plumbing repairs
  • Holiday let support
  • Student let support


24/7, 365 Call Centre

How much does it cost?

  • £92.00 for a call-out to a breakdown – inclusive of the first hour labour & VAT
  • Call out charge discounts for service plan holders
  • Service plans from £1.68 per month
  • Discounts for multiple properties

Talk to our team in Penryn on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way.

  • Find a leak or plumbing issue
  • Phone our Penryn call centre on 01326 378122 – 24/7, 365 days a year to report your emergency
  • We will book an engineer’s appointment
  • The engineer will text when they are on their way to fix the problem
  • The engineer will be able to assess the job and either fix it, or advise you of additional work that is needed


If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered, as well as guarantee future discounts, then find out more about our servicing plans here.

Frequently Asked Questions

We can repair toilets, sinks, bathrooms, pipe work, waste pipes, water pipes, header tanks and cylinders.

There are some simple actions you can take to prevent further damage to your property and possessions, this includes finding the water stopcock and turning it off, placing a bucket under the leak and mopping up any excess water.
Here’s our video on actions you can take in an emergency 

All our installation specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We provide a one year, no quibble guarantee on all installations.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers.

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.