24 Hours / 7 Days a week / 365 Days a year

We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

We Do commercial electrical emergency call-outs from £47.25 for catering, heating, laundries, renewables and air conditioning. 24/7, 365 help on 0800 074 9132
  • You’ve had an EICR (electrical installation condition report) and you have problems to solve
  • Your tenants or guests are concerned about their safety
  • Your tenants have no hot water
  • Your tenants have no heat
  • Your tenants have no light
  • Your tenants have no cooking facilities
  • Your solar PV system is not working
  • Your property has condensation and mould


“Thank you Blue Flame for a fantastic response this morning. Rang first thing this morning and Richard responded and John appeared at 9.00am. All working by 10:30am. Brilliant service once again, Thank you.” Mr W, Carnkie


  • Have a team of qualified electricians
  • AICO approved installer
  • ECR remedial work
  • 24/7, 365 days a year call-outs
  • A dedicated Cornish call centre
  • Cover Cornwall from £1.64 per month for electrical repairs
  • Act as key holders and liaise with your tenants
  • Holiday let support
  • Student let support
  • HMO let support
  • Positive Input Ventilation (PIV) fans


24/7, 365 Call Centre

How much does it cost?

  • £92.00 for a call-out to a breakdown – inclusive of the first hour labour & VAT
  • Call out charge discounts for service plan holders
  • Service plans from £1.68 per month

Talk to our team in Penryn on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way.

  • You discover an electrical fault
  • Phone our Penryn call centre on 01326 378122 –  24/7, 365 days a year to report your emergency
  • We will book an engineer’s appointment
  • The engineer will text when they are on their way to fix the problem
  • The engineer will be able to assess the job and either fix it, or advise you of additional work that is needed


If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered, as well as guarantee future discounts, then find out more about our servicing plans here.

Frequently Asked Questions

There are some simple actions you can take, such as resetting the electrics or the trip switch, but please do be careful.

Here’s our video on actions you can take in an emergency.

Was it the TV or were you boiling the kettle? If you can let us know in advance, it gives us extra information in advance so we know what to look for when we arrive.

It could be your neighbourhood has experienced a power cut. Look out the window or check with your neighbours. Do you have a key meter? If so, do you have any credit on it?  In the first instance it is worth calling Western Power on 0800 6783105 or 105.

With Covered Cornwall you can ensure all your heating, electrics and plumbing are all covered.

We will provide you with hassle-free support to ensure your properties are compliant and that all systems are working.

We will act as a key holder to ensure access to the properties and we’re also happy to liaise directly with your tenants to make appointments.

We will send you service reminders and electronic updates, as well as all job details via email.

All our responsive repair team specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.  We also have a team of female responsive repair team engineers.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers.

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.