24 Hours / 7 Days a week / 365 Days a year

We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

Broken electrical appliances can stop your business running. Call Blue Flame 24/7, 365 on 0800 074 9132 for emergency support to avoid losing money.
  • Your appliance isn’t working
  • Your tenant has no heat
  • Your tenant has no water
  • Your tenant has no cooking facilities
  • Your tenants are unhappy
  • You want to avoid losing rental income


“I needed a gas rayburn Engineer. Appointment booked for next day, price quoted and time schedule. How lovely to get an engineer who had years’ service and knew what he was dealing with. I was kept informed of time to expect him and was called to confirm he was on the way. Fault rectified. Working perfectly Proper Job!!!! Thank you again. Have your number firmly stuck on rayburn for future service”
Rosalind Tolmie (Via Facebook Post)


  • AGA repairs
  • Rayburn solid fuel boiler repairs
  • Electric shower repairs
  • Water heater repairs
  • Cooker and hob repairs
  • Woodburn and open fire repairs
  • Chimney repairs and cleaning
  • Night storage heater repairs
  • Gas tumble drier repairs
  • LPG tank repairs
  • Oil tank repairs
  • 24/7, 365 days a year call-outs
  • A dedicated Cornish call centre
  • Fixed price call-outs
  • Clear, honest, no obligation pricing
  • Support 12,000 customers across Cornwall
  • Fully certified engineers
  • Act as key holders and liaise with your tenants
  • Holiday let support
  • Student let support
  • HMO let support


24/7, 365 Call Centre

How much does it cost?

  • £89.00 for a call-out to a breakdown – inclusive of the first hour labour & VAT
  • Call out charge discounts for service plan holders
  • Service plans from £1.64 per month

Talk to our team in Penryn on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way.

  • Phone our Penryn call centre on 01326 378122 –  24/7, 365 days a year to report your fault
  • We will book an engineer’s appointment
  • The engineer will text when they are on their way to fix the problem
  • The engineer will be able to assess the job and either fix it, or advise you of additional work that is needed


If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered, as well as guarantee future discounts, then find out more about our servicing plans here.

Frequently Asked Questions

We cover most household appliances other than white goods – fridges, freezers, washing machines, microwaves and dishwashers. We are also unable to repair and service gas supplies on boats.

It depends on what the appliance is, but if it is one that you rely on to provide heating, hot water and for cooking, then it is always worth having them serviced on a regular basis.

We understand that you are busy, so to help you we can liaise directly with tenants and/or letting agents for access.  We can also act as a key holder or use a key safe.

All our installation specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We provide a one year, no quibble guarantee on all installations.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers.

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.