We Do call-outs for only £49 (Inc. VAT)*
We Do heating, electrical and plumbing call-outs
We Do fixed costs
We Do clear, honest, no obligation pricing
24 Hours / 7 Days a week / 356 Days a year
*We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here
With 24 engineers on our Responsive Repair Team we are able to repair boilers, heating, plumbing, electrical and renewable, so you can focus on what’s important in life.
“Thank you Blue Flame for a fantastic response this morning. Rang first thing this morning and Richard responded and John appeared at 9.00am. All working by 10:30am. Brilliant service once again, Thank you.” Mr W, Carnkie
24/7, 365 Call Centre
Talk to our team in Penryn FREE on
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We Do simple processes so you know what will happen every step of the way
If you want to ensure that your boiler, heating system, plumbing, electrics or renewable are covered and guarantee future discounts then find out more about our servicing plans here.
We aim to work on a first come first served basis. Our expert team will assess your call and needs and will prioritise accordingly. We will also advise you on what to do if immediate action needs to be carried out before an engineer arrives.
The first 30 minutes of the call-out is £49 (Inc. VAT) or less if you are on a service plan.
We then charge £20 (Inc. VAT) for each 15 minute increment, if necessary.
Your engineer will keep you informed of costs and the time to fix the problem.
Your safety is important to us. If the fault is beyond repair, or dangerous, your engineer will shut the system down.
They will keep you up-to-date during the visit and will provide you with a range of options to get you up and running again. We also offer finance and will provide you with a no obligation quote.
All our parts and our time are guaranteed to ensure you enjoy value for money from our service.
All our responsive repair team specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.
We also have a team of female responsive repair team engineers.
We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers
We have over 100 staff based in Penryn. With 24 Responsive Team engineers we are ideally placed to support clients across Cornwall.