HOSPITALITY & LEISURE
We Do maintenance programmes
We Do installation, service and repairs
We Do agreed service rates
We Do heating, electrical and plumbing
24 Hours / 7 Days a week / 365 Days a year
*We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here
“The Headland Hotel has recently had a complete installation of two main boilers for the hotel heating. The engineers who carried out the installation were very efficient and knowledgeable. They carried out the work with the minimum of disruption caused. Although the installation took a couple of months to complete they remained professional and worked to ensure that all was satisfactory and on completion the area was left clean and tidy.” Peter Brand, – The Headland Hotel
24/7, 365 Call Centre
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We Do simple processes so you know what will happen every step of the way
If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered and guarantee future discounts then find out more about our servicing plans here.
One of our commercial surveyors will carry out an audit of the business’ key equipment and create an asset register. This will allow us to determine the product’s potential lifespan and create a planned replacement programme.
We are able to carry this replacement work at times to suit you and avoid disruption. This can include evening and weekend work.
As part of the asset register we will assess the equipment’s usage and arrange a service plan accordingly. This can include 3 months, 6 months or annual services, and will allow you to offset potential loss of business.
If you have one a service plan we can be with you within 24 hours. If it’s an emergency, then we will aim to be with you as soon as possible.
You will be kept up-to-date with timings.
Your safety is important to us. If the fault is beyond repair, or dangerous, your engineer will shut the system down.
They will keep you up-to-date during the visit and will provide you with a range of options to get you up and running again. We will provide you with a no obligation quote.
Blue Flame has a team of engineers who can support with heating, gas, electrical, plumbing, solid fuel and renewables.
All our parts and our time are guaranteed for 12 months as standard to ensure you enjoy value for money from our service.
We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers.
We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.