24 Hours / 7 Days a week / 365 Days a year

*We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

We Do Factories. Call-outs from £47.25. Evening & weekend installations, services & repairs, Agreed service rates. Managed maintenance programmes. Small to large projects. Call 0800 074 9132.
  • You want to ensure your business can keep running
  • You want to avoid loss of sales
  • You want to keep your reputation high with your customers
  • You want to know what it’s going to cost to fix your breakdown
  • You want to upgrade your systems
  • You want to increase efficiency and reduce costs
  • You want to be compliant with health and safety regulations


“Just to let you know that we received a first class professional service form your boiler installer and electricians…kept work area clean when finished, polite efficient. What more can I say, many thanks” Mr J, Falmouth


  • Clear, honest, no obligation pricing
  • 24/7, 365 days a year call-outs
  • A dedicated Cornish call centre 
  • Support a variety of businesses across Cornwall
  • Coded welders and fabrication team
  • Managed maintenance programmes
  • Design, supply, install and service systems
  • Integrity tests on gas supply
  • Help achieve compliance
  • Create asset registers
  • Agreed call-out rates
  • CAD for gas supply, line drawing and test procedures that are required by insurance and fire legislation


24/7, 365 Call Centre

How much does it cost?

  • We Do call-outs for £183.00 inclusive of first hour labour & VAT
  • We Do bespoke fixed pricing on installation, as well as service contracts with ongoing maintenance programmes

Talk to our team in Penryn on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way

  • Identify need or spot a fault
  • Phone our Penryn call centre on 01326 378122 – 24/7, 365 days a year.
  • One of our team will make an appointment while on the phone to you
  • When the engineer is on their way you will receive a text
  • Our qualified engineer or technical surveyor will assess your needs and discuss a plan of action with you
  • The engineer will either complete the job if necessary, or a specific maintenance plan will be developed
  • Your business is covered


If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered and guarantee future discounts then find out more about our servicing plans here

Frequently Asked Questions

One of our commercial surveyors will carry out an audit of the business’key equipment and create an asset register. This will allow us to determine the product’s potential lifespan and create a planned replacement programme.

We are able to carry this replacement work at times to suit you and avoid disruption. This can include evening and weekend work.

As part of the asset register we will assess the equipment’s usage and arrange a service plan accordingly. This can include 3 months, 6 months or annual services, and will allow you to offset potential loss of business.

If you have one a service plan we can be with you within 24 hours. If it’s an emergency, then we will aim to be with you as soon as possible.

You will be kept up-to-date with timings.

Your safety is important to us. If the fault is beyond repair, or dangerous, your engineer will shut the system down.

They will keep you up-to-date during the visit and will provide you with a range of options to get you up and running again. We will provide you with a no obligation quote.

Blue Flame has a team of engineers who can support with heating, gas, electrical, plumbing, solid fuel and renewables.

All our parts and our time are guaranteed for 12 months as standard to ensure you enjoy value for money from our service.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.