24 Hours / 7 Days a week / 365 Days a year

*We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

We Do appliance installations for property management, hospitality and leisure, factories, restaurants, public services, education and care homes. Call 0800 074 9132 for 24/7 help.
  • You have no heat in your business
  • You have no hot water
  • Your radiators are not getting hot
  • You want to know what the repair will cost
  • You want to avoid poor reviews on social media


“Thank you Blue Flame for a fantastic response this morning. Rang first thing this morning and Richard responded and John appeared at 9.00am. All working by 10:30am. Brilliant service once again, Thank you.” Mr W, Carnkie


  • Clear, honest, no obligation pricing
  • 24/7, 365 days a year call-outs
  • A dedicated Cornish call centre
  • Specialist commercial team
  • We have fully stocked vans
  • We have a fully stocked warehouse
  • We Do express ordering
  • We Do emergency installations
  • Support a variety of businesses across Cornwall
  • Fully certified engineers


24/7, 365 Call Centre

How much does it cost?

  • We Do call-outs for £183.00 inclusive of first hour labour & VAT
  • Service plans from £16.90 per month

Talk to our team in Penryn  on

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way

  • Check if there is a fault code or lights showing on your boiler
  • Phone our Penryn call centre on 01326 378122 – 24/7, 365 days a year to report the fault
  • We can use the fault code and advise you of what needs to be done over the phone
  • We will book an engineers appointment if necessary
  • Our qualified engineer will text when they are on their way
  • If the boiler or heating system is beyond repair our engineer will give you all the information you need to make a decision
  • If the fault can be fixed the engineer will complete the job leaving you with heat and hot water!

If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered, as well as guarantee future discounts, then find out more about our servicing plans here.

Frequently Asked Questions

It’s always good if you are able to find a fault code or lights on the boiler or the heating system before calling us. Certain faults can be fixed over the phone by checking fuel supplies or pressure.

As well as an issue with the boiler or heating system, other issues can arise from problems with thermostats, pipework, radiators or the fuel supply.

To reduce the risk of faults developing we can help with annual services and inspections.

All our engineers have fully stocked vans, while our warehouse has an extensive range of products. It is unusual for us to not have a part, however, we are able to offer express delivery to get a replacement part quickly.

Our engineer will keep you informed as to what work needs to be carried out. If it is not viable to replace the parts, then we can provide impartial advice on which system will suit your needs. We offer fixed price installations to help you.

All our installation specialists are fully qualified and certified. Each team member has a full and up-to-date DBS (Disclosure and Barring Service) check.

We provide a one year, no quibble guarantee on all installations.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers.

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.