24 Hours / 7 Days a week / 365 Days a year

*We Do call out discounts for Blue Flame service plan holders. Find out how you can get reduced cost call outs, repairs and parts here

  • You want to ensure your business can keep running
  • You want to avoid loss of sales
  • You want to keep your reputation high with your customers
  • You want to know what it’s going to cost to fix your breakdown


“Great service from blue flame. Took a service plan out with them for my air source heat pump and they are always quick at responding. Both times Andy L. has sorted the problem and great customer service. 🙂 Highly recommended” Zoe L. Facebook.


  • Fixed price call-outs
  • Guaranteed response for service plan holders
  • Full stocked warehouse and vehicles
  • Express ordering for replacement parts
  • Clear, honest, no obligation pricing
  • 24/7, 365 days a year call-outs
  • A dedicated Cornish call centre 
  • Experianced Responsive Repair Team 
  • Support a variety of businesses across Cornwall
  • Fully certified engineers


24/7, 365 Call Centre

How much does it cost?

  • We Do call-outs for £183.00 inclusive of first hour labour & VAT
  • Service plans from £16.90per month

Talk to our team in Penryn on
Call 01326 378 122

and book an appointment

What Happens Next?

We Do simple processes so you know what will happen every step of the way.

  • Phone our Penryn call centre FREE on 01326 378 122 24/7, 365 days a year.
  • One of our team will make an appointment while on the phone to you
  • When the engineer is on their way you will receive a text
  • Our qualified engineer will assess the problem and keep you updated at all times
  • The engineer will either complete the job, or if it’s a bigger issue, will outline the next steps and provide a clear estimate
  • Once the job is completed you will receive your engineer’s report via email


If you want to ensure that your boiler, heating system, plumbing, electrics or renewables are covered and guarantee future discounts then find out more about our servicing plans here.

Frequently Asked Questions

If you have one of our services plan we will be with you within 24 hours. If it’s an emergency, then we will allocate you the next available slot. You will be kept up-to-date with timings.

Your safety is important to us. If the fault is beyond repair, or dangerous, your engineer will shut the system down.
They will keep you up-to-date during the visit and will provide you with a range of options to get you up and running again. We will provide you with a no obligation quote.

With a team of 40 engineers on call we can support your business by working out of hours or at weekends.
We can also carry out temporary repairs to allow you to keep the business open and earning money.

Blue Flame has a team of engineers who can support with heating, gas, electrical, plumbing, solid fuel and renewables.

All our parts and our time are guaranteed for 12 months as standard to ensure you enjoy value for money from our service

At Blue Flame we are experienced with supporting a wide range of sectors including property management and landlords; hospitality and leisure; factories; restaurants; public services; education; and care homes.

We are based in Penryn, cover the whole of Cornwall and support over 12,000 customers.

We have over 100 staff based throughout Cornwall. We are ideally placed to support clients across the county.